Privacy Policy

This Privacy Policy describes how Brightcode Technologies ("Brightcode", "we", "us" or "our") handles personal information when you visit https://withbrightcode.com, submit an enquiry or form, email us or engage our digital development, design, marketing or hosting services.

Brightcode Technologies, known as Brightcode, is a web development and digital marketing agency headquartered in Delhi NCR, India. We serve clients globally, including in India, the United Arab Emirates and the United Kingdom.

For privacy-related questions, contact us at [email protected] or +91-8586868464. You may also write to us at Delhi NCR, India (full postal address available on request).

Information you provide directly: When you complete a contact form, audit request, careers application or other form on our site, we may collect your name, email address, phone number, company name, project brief, budget or timeline preferences and any other details you choose to submit.

Communications: If you email us at [email protected], call us or message us via WhatsApp, we retain the content of those communications and associated contact details.

Automatic and technical data: When you browse our website, we and our service providers may collect IP address, browser type, device type, operating system, referring URLs, pages viewed, approximate location derived from IP address, and timestamps. This data is collected through cookies and similar technologies as described in our Cookie Policy at https://withbrightcode.com/cookie-policy.

Analytics: We use analytics tools (such as Google Analytics 4 and privacy-focused analytics where configured) to understand how visitors use our site, for example, which pages are visited, session duration and traffic sources. These tools may set cookies or use similar identifiers.

Marketing and advertising data: Where we run paid campaigns (Google Ads, Meta Ads or similar), conversion tags or pixels may record that you visited certain pages or completed a form, subject to your cookie and ad preferences.

We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

We use personal information to respond to enquiries and form submissions; provide quotes, audits and proposals; deliver contracted services; communicate about projects, support and account matters; improve our website, content and user experience; analyse site traffic and campaign performance; maintain security and prevent fraud or abuse; comply with legal obligations; and, where permitted. Send relevant service updates or marketing (you may opt out at any time).

We do not sell your personal information to third parties.

Where applicable law requires a lawful basis (including for visitors in the European Economic Area, United Kingdom or under India's Digital Personal Data Protection Act, 2023), we rely on one or more of the following: your consent (for example, when you submit a form or accept non-essential cookies); performance of a contract or steps prior to entering a contract (responding to your enquiry or delivering agreed services); legitimate interests (operating and improving our website, securing our systems and understanding aggregate usage, balanced against your rights); and legal obligation (where we must retain or disclose data to comply with law).

Our website uses cookies and similar technologies for essential functionality, analytics and, where active, advertising measurement. Details of cookie categories, providers and your choices are set out in our Cookie Policy at https://withbrightcode.com/cookie-policy. Where required, we will ask for your consent before placing non-essential cookies.

We may share personal information with service providers who assist us, for example, hosting providers, email delivery, form processing, analytics platforms, advertising platforms and professional advisers, only to the extent needed for them to perform services on our behalf and subject to appropriate confidentiality and data protection terms.

We may disclose information if required by law, court order or government request, or to protect our rights, safety or property and that of our clients or others.

If Brightcode Technologies is involved in a merger, acquisition or sale of assets, personal information may be transferred as part of that transaction, subject to this policy or notice to you.

We are based in India. If you access our site or services from outside India, your information may be processed in India and in other countries where our service providers operate. Where required by applicable law, we implement appropriate safeguards for cross-border transfers.

We retain personal information only as long as necessary for the purposes described in this policy, for example, for the duration of an enquiry or project, to meet contractual and legal obligations, and for a reasonable period thereafter for dispute resolution and record-keeping.

Analytics and server logs are typically retained for a limited period defined by our analytics and hosting configuration, after which they are deleted or anonymised where practicable.

You may request deletion of your data subject to our legal and contractual retention requirements (see Your rights below).

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or alteration. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

Depending on your location and applicable law, you may have rights to access the personal information we hold about you; request correction of inaccurate data; request deletion or restriction of processing; object to certain processing (including direct marketing); withdraw consent where processing is consent-based; request a copy of your data in a portable format; and lodge a complaint with a supervisory authority.

To exercise these rights, email [email protected] with sufficient detail for us to verify your request. We will respond within the timeframe required by applicable law.

If you receive marketing emails from us, you may unsubscribe using the link in the message or by contacting us directly.

Our website may link to third-party sites (for example, client portfolios, social profiles or tools). We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Material changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated policy, where permitted by law.

Website use is also governed by our Terms & Conditions at https://withbrightcode.com/terms-conditions. Cookie use is described in our Cookie Policy at https://withbrightcode.com/cookie-policy.

Privacy enquiries: [email protected]

Phone: +91-8586868464

Website: https://withbrightcode.com/contact/